The Effect of a Quality Improvement Initiative to Promote Advance Care Planning in the Nursing Home | QI - WAGECC
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Project: The Effect of a Quality Improvement Initiative to Promote Advance Care Planning in the Nursing Home

Team: Washington, DC Veterans Affairs Medical Center: Joy Laramie, NP; Mary Ann Wentzel, MSW; Raya Kheirbek, MD; Susan Beale, Sammy Khatib

Contact: raya.kheirbek@med.va.gov

Aim: To Evaluate the Effectiveness of a QI effort on Advance Care Planning Documentation

Partial List of Changes Made:

  • Physician NH leaders developed a format for ACP documentation in the electronic medical record (EMR).
  • ACP elements included: (1) healthcare decision-making capacity and (2) surrogate for healthcare decision-making, and (3) care preferences.
  • Identification and placement of the completed ACP note located in an easily retrievable location in the EMR by any authorized provider.
  • A method for updating ACP notes was also implemented.
  • All NH physicians(MDs) and nurse practitioners(NPs) were trained in ACP development and documentation.
  • Hospital cross-covering MDs were educated on the content and location of new ACP notes.

Outcome Measures:

  • Following the intervention, 100% of residents had ACP notes documented and 96% of ACP notes contained all three recommended elements.
  • NH physicians and NPs all reported comfort in initiating ACP discussions and high satisfaction with the ease of documentation.
  • On-call NH and hospital MDs also reported high satisfaction with ease of use and clarity the new ACP notes.

Conclusion:
QI methods can be used to improve:

  • the rate of ACP documentation in the NH,
  • communication between NH residents/families and NH/hospital providers,
  • provider satisfaction.

Future Plans:

  • To assess the effects of ACP documentation in promoting patient/family care preferences, appropriate utilization of hospital/ICU care for NH residents, and patient/family satisfaction at the end of life.

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